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The Relay North Carolina Customer Profile allows you to store your call preferences, such as:

  • Frequently dialed numbers
  • Emergency numbers
  • Preferred gender of Relay Operator
  • Announcing relay service

Customer Profiles help speed up the call processing.

To create your Customer Profile

Fill out the online form to create your Customer Profile.

Click here for instructions for filling out the online form.

To see or update your Customer Profile

To see or update your Customer Profile,
login with your username and password.

Select “Customer Profile” in the upper right corner of the screen.