Relay North Carolina will relay Directory Assistance (DA) calls between TTY users and the Local Exchange Carrier (LEC) DA Operator. Once the caller makes the DA request, the Relay Operator will contact the appropriate DA Operator. After obtaining the number, the caller may choose to place the call through relay or dial it directly TTY to TTY.
Voicemail/Answering Machine Retrieval Service
711 or any Relay North Carolina toll-free relay number
You can use the relay service to retrieve messages from voicemail or answering machines.
Voicemail Retrieval: When you request the relay operator to retrieve messages from a voicemail system, the relay operator will follow your instructions for dialing, pin entry, access codes, and/or system commands to retrieve new messages, play messages, save, and/or delete messages.
Answering Machine Retrieval (AMR): When a you request the relay operator to retrieve messages from an answering machine at your location, simply type “AMR GA” then follow the instructions from the relay operator.
International Relay Service
You can make international calls through Relay North Carolina by dialing 711 or any Relay North Carolina toll-free relay number.
People outside the US wanting to call you should dial 605-224-1837 to reach a relay operator.
International Relay service is available in English and Spanish.