Within one business day, you receive an RCC confirmation email with the RCC event confirmation number and link.
Save this RCC confirmation email.
Approximately 10 minutes prior to the event, the captioner will join the teleconference bridge and be ready to caption the event.
When you are ready to join your event, click on the link in your RCC confirmation email.
Begin reading the captions.
To speak directly to the other attendees during the event, join the teleconference bridge. Otherwise, use the “Message to Captioner” text box on the bottom of the RCC screen.
For the most efficient captioning, please submit information such as names of attendees, agenda, speaker notes and PowerPoints by replying to your RCC confirmation email prior to your scheduled conference call or webinar.
Cancel RCC Reservation
Reply to your RCC confirmation email to cancel your RCC reservation at least 24 hours in advance.
Relay Conference Captioning service is available free of charge to individuals who are Deaf, Hard of Hearing, or have a speech disability and live or work in North Carolina. If you have a home or work phone number with a verified North Carolina area code and prefix, you are eligible to use this service.