How Does HCO Relay Work?
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1
The HCO user types to the Communication Assistance.
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2
The Communication Assistance reads aloud the typed message to the other party.
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3
The other party speaks directly to the HCO user.
Video: Hearing Carry-Over
STS North Carolina Customer Profile
The STS North Carolina Customer Profile allows consumers to list their preferences for calls, such as:
- Frequently dialed numbers
- Emergency numbers
- Preferred gender of communication assistant
- Announcing relay service
As a consumer, you have flexibility in updating your preferences at any time.
Click here to learn how to set up your Customer Profile.
