RCC Support Service

Hours of Operation

Monday to Friday, 8:00 am to 8:00 pm
Saturday, 8:00 am to 2:00 pm

RCC Support Service

Office: 833-250-2784*
E-mail: captioning@t-mobile.com

* Please limit calls to this number
for real-time captioning issues

state seal Relay North Carolina (Relay NC) is funded by a surcharge on landlines and wireless telephone connections in North Carolina and administered by the North Carolina Division of Services for the Deaf and the Hard of Hearing. TTY and Voice Carry-Over (VCO) relay are not compatible with PBX system, VOIP phones or digital landlines; a dedicated landline must be used. While local calls are made at no charge, long distance calls are now available at no charge effective July 1, 2017. © 2024 Relay NC – All Right reserved.

Although IP Relay can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 svc. By using IP Relay for emergency calling, you agree that T-Mobile is not responsible for any damages resulting from errors, defects, malfunctions, interruptions, or failures in accessing or attempting to access emergency service through IP Relay whether caused by the negligence of T-Mobile or otherwise. Registration and Internet connection required. Devices and screen images simulated. Restrictions apply. See t-mobile.com/access for details. T-Mobile, the T logo, Magenta and the magenta color are registered trademarks of Deutsche Telekom AG. © 2024 T-Mobile USA, Inc.

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