VIDEO RELAY SERVICE (VRS)

Video Relay Service (VRS) allows deaf or hard of hearing people to make phone calls using video. Users connect to qualified video interpreters (VIs) through a videophone or app on a computer, laptop, tablet, or mobile device. High-speed internet is required for VRS.

For more information or a list of VRS providers, contact the N.C. Division of Services for the Deaf and the Hard of Hearing (DSDHH) or visit the website.

state seal Relay North Carolina (Relay NC) is funded by a surcharge on landlines and wireless telephone connections in North Carolina and administered by the North Carolina Department of Health and Human Services, Division of Services for the Deaf and the Hard of Hearing. TTY and Voice Carry-Over (VCO) relay are not compatible with PBX system, VOIP phones or digital landlines; a dedicated landline must be used. Call are made at no charge. © 2024 Relay NC – All Right reserved.

Although IP Relay can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 svc. By using IP Relay for emergency calling, you agree that T-Mobile is not responsible for any damages resulting from errors, defects, malfunctions, interruptions, or failures in accessing or attempting to access emergency service through IP Relay whether caused by the negligence of T-Mobile or otherwise. Registration and Internet connection required. Devices and screen images simulated. Restrictions apply. See t-mobile.com/access for details. T-Mobile, the T logo, Magenta and the magenta color are registered trademarks of Deutsche Telekom AG. © 2024 T-Mobile USA, Inc.

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