For more information:

   Video: STS

   Diagram: How STS works

   Form: Customer Profile

   Flyer: Enhanced STS

   Flyer: Relay NC STS

   STS website






What is 7-1-1?

For TTY Users

For Deaf-Blind TTY Users

For Voice Callers

For VCO Callers

For HCO Callers

For STS Callers

Emergency 9-1-1


Service Feedback


Relay Phone Number



Speech-to-Speech (STS)

Dial 7-1-1 or 1-877-735-8261

Individuals with a speech disability can make a speech-to-speech (STS) call. A relay operator serves as the speech-disabled user's voice and repeats his/her responses to the called party when necessary. There may be times when a STS user will be asked to repeat his/her comment so that the relay operator can convey the message accurately. The STS user hears the voice of the other person on the line.

New Feature: STS Email Set Up
This new feature makes call set-up a piece of cake for STS users.

This Email Set Up feature allows STS users to send an email with call instructions or information to Relay NC STS at least two hours before the call.

Click here to My Email Set Up

Click here to learn more about Enhanced STS.